Randalls

Privacy Policy

At Randalls, we are committed to protecting the privacy and security of our website visitors’ personal information.

Randalls acts as the data controller for the personal information collected in connection with our website and services. We process personal data in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2017 and, where applicable, the General Data Protection Regulation (GDPR).

If you wish to raise a complaint about how your data is being processed, please contact:

Office of the Data Protection Authority
Block A
Lefebvre Court
Lefebvre Street
St. Peter Port
Guernsey
GY1 2JP

Collection of information

We may collect the following types of personal information when you interact with our website at randalls.gg:

  • Contact information: such as your name, email address, and phone number, if you provide it when contacting us via our website.
  • Usage information: such as your IP address, browser type, device information, and details about how you interact with our website.
  • Cookies and tracking information: such as information about your browsing behaviour on our website.

We use cookies and other tracking technologies to improve your browsing experience and provide tailored services. For more details, please refer to our Cookie Policy, where you can also manage your preferences.

Use of information

We use your personal information to:

  • Respond to your enquiries and provide you with information about our services.
  • Improve our website and provide a better user experience.
  • Protect our business and prevent fraud.
  • Comply with legal obligations.

Sharing of Information

We may share your personal information with third-party service providers who assist us in maintaining and improving our website and providing our services. We may also share your personal information when required by law or to protect our business interests.

Security of information

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it. However, no security measures can provide absolute protection against all security threats.

Your rights

You have the right to:

  • Access and review the personal information we have collected about you.
  • Request that we correct any inaccurate or incomplete personal information.
  • Request that we delete your personal information.
  • Object to the processing of your personal information.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month, and we may require proof of identity before processing your request.

Contact

If you have any questions or concerns about our Privacy Policy, please contact us at:

R.W.Randall Ltd
PO Box 154
St George’s Esplanade
St. Peter Port
Guernsey
GY1 3JG

Telephone: 01481 720134
Email: sales@randalls.gg
Website: randalls.gg

Updates to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes to the policy by posting the updated policy on our website. Your continued use of our website after the changes have been made will signify your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Last updated: November 2024

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Our Vision & Purpose

To be the first choice for hospitality in the Channel Islands. We aim to provide our customers with the best drinks, food and hospitality in the industry. We are at the social heart of our community, supporting local whilst offering the world’s best products. We aim to exceed our customers’ expectations and make their lives happier.

Our Values

Our Vision and Values form the foundation of Randalls' business and are inextricably linked to our CSR approach. Our decision-making focuses on People, Community, Environment and Governance.

Our People

We value our colleagues and strive to work together as a team. We invest in our people and their working environment to create and maintain a safe and healthy working environment. We recruit, employ and promote people based on objective criteria and the ability to undertake role. We invest in their ongoing professional and personal development.

Our Community

Our pubs, bar and hotels are important hubs of the community. We encourage our people to give something back to their local communities, whether it is time, effort or a financial contribution. We directly sponsor numerous local sporting and community events.

Our Environment

We support efforts to protect our environment and reduce our carbon foot print. We collaborate with Plastic Free Guernsey to reduce the impact of plastic on our island.

Our Governance

Good governance is central to our business. At all times we apply the highest levels of personal and professional integrity, transparency and accountability. We have policies and procedures in place to ensure good governance is enshrined in our decision making.